Refund Policy
Last updated: October 2026
Our products are digital files delivered instantly by download link. Every one of them comes with a 7-day money-back guarantee.
7-day money-back guarantee
If it doesn't help, email hello@chalkbrief.com within 7 days of purchase and we refund you in full. No forms, and no questions about why.
- It covers every product we sell: the book and its bonuses, the add-ons you ticked at checkout and the add-ons you bought right after your order.
- You can ask for one product or for the whole order. The 7 days run from the purchase of each product.
- When we refund a product, its download links stop working and your license to use it ends. Please delete the files you downloaded.
After 7 days
After the guarantee period we still refund, in full or for the product concerned, when:
- Duplicate order: you were charged twice for the same product.
- Defective file: the file is corrupted or does not open, and we cannot supply a working replacement within 3 business days of your email.
- Not delivered: you never received a working download link and we cannot resend one that works.
This does not limit any right you have under the consumer law of your state that cannot be excluded.
How to ask
Email hello@chalkbrief.com from the address used at checkout, with your order number if you have it. We answer within 2 business days. Refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days depending on your bank.
If you bought from outside the United States, Stripe is the merchant of record for your purchase: Stripe may also handle your refund request directly and applies any cancellation right the consumer law of your country gives you for digital content. Our 7-day guarantee applies on top of those rights.
Chargebacks
If you dispute a charge with your bank without contacting us first, we will provide the bank with the order and download records. Please write to us first: within 7 days the refund is guaranteed, and it is faster for everyone.
Azarexa LLC, 10225 Ulmerton Rd, 3D, Largo, FL 33771.